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Privacy Policy

Last Updated: 21 July 2025

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Gilbert Street Kitchens Pty Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, share, and store your information in compliance with the Australian Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR).

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1. Controller Information

Business Name: Gilbert Street Kitchens Pty Ltd
ABN: 59 621 513 899
Email: info@gskitchens.com.au
Phone: 07 3517 4979
Address: 16 Whitelaw Place, Richlands QLD 4077
Website: www.gskitchens.com.au

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2. What Data We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, email, phone number

  • Contact Data: billing and delivery address

  • Transaction Data: order history, payment method (not full card details)

  • Technical Data: IP address, device information, browser type

  • Usage Data: interaction with our website, preferences

  • Marketing Data: communication preferences, engagement history

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3. Legal Basis for Processing (GDPR)

We process your data on the following legal grounds:

  • Contractual necessity – to process orders and deliver services

  • Legal obligation – for accounting, tax, and compliance purposes

  • Legitimate interest – to improve operations, prevent fraud, and grow our business

  • Consent – for marketing communications, cookies, and data sales (where applicable)

You may withdraw your consent at any time by contacting us or updating your preferences.

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4. How We Use Your Information

We use your personal data to:

  • Process and deliver your orders

  • Manage your customer account

  • Provide customer service

  • Send promotional and transactional communications (with consent)

  • Operate and improve our website

  • Comply with legal requirements

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5. Data Sharing and Sale

We may share your data with:

  • Couriers and logistics partners

  • Payment service providers (e.g., Shopify, Stripe)

  • Digital marketing and email platforms (e.g., Meta, Mailchimp)

  • Website and analytics services (e.g., Google Analytics)

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Right to Sell Personal Data

We reserve the right to sell or license specific categories of non-sensitive personal information — such as marketing profile data and browsing activity — to select third-party partners for commercial purposes, including advertising and analytics.

Opt-Out Notice:
If you are a resident of the EU, UK, California, or other regions with data sale protections, you have the right to opt out of the sale of your personal information. You can exercise this right by emailing info@gskitchens.com.au or managing your cookie preferences on our website.

We will never sell sensitive personal information such as payment credentials, identification documents, or health data.

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6. International Data Transfers

Your data may be processed in countries outside of Australia or the EU (e.g., the United States), where our service providers are located. We take all reasonable steps to ensure your data is handled in accordance with this policy, including through Standard Contractual Clauses (SCCs).

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7. Cookies and Tracking

We use cookies and tracking technologies to:

  • Ensure website functionality

  • Analyse user behaviour

  • Deliver targeted advertisements

You can accept or reject cookies using the cookie banner on our website, or configure your browser settings.

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8. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil the purposes outlined above

  • Comply with applicable legal obligations

  • Maintain appropriate business records

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9. Your Rights Under GDPR

You have the right to:

  • Request access to your personal data

  • Correct or update your data

  • Request erasure (“right to be forgotten”)

  • Object to processing or data sale

  • Request data portability

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please email info@gskitchens.com.au.

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10. Policy Updates

We may update this Privacy Policy periodically. When we do, we’ll update the “Last Updated” date at the top of this page and notify you if required by law.

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11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can contact us at:

Gilbert Street Kitchens Pty Ltd
Email: info@gskitchens.com.au
Phone: 07 3517 4979
Address: 16 Whitelaw Place, Richlands QLD 4077
Website: www.gskitchens.com.au

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